Privacy Policy

Effective Date: 11/01/2025

Company: GW Padley Property 4 Limited, trading as Lincs Loans

Registered Address: 80 Mount Street, Nottingham, NG1 6HH

1. Purpose of this Policy

At Lincs Loans, we are committed to protecting the privacy and security of the personal data we collect and process. This Data Protection Policy outlines how we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Scope

This policy applies to:
- All employees and contractors of Lincs Loans
- All personal data collected and processed in the course of our business activities

3. Data We Collect

We collect and process personal data from clients and prospective clients, including:
- Name
- Address
- Contact details (email and phone)
- Information relating to property transactions (e.g. purchase or refinance details)

We do not collect special category data such as health, biometric, or criminal conviction data.

4. Purpose of Data Processing

We process personal data for the following reasons:
- To assess the client’s eligibility for loan products
- To liaise with third-party lenders and broker partners
- To comply with legal and regulatory obligations
- To send marketing communications, where explicit consent has been provided

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:
- Contractual obligation: To assess and progress loan enquiries at the client’s request
- Consent: For marketing communications (email and SMS)
- Legitimate interests: To support clients with relevant loan options and services

6. Data Sharing

We may share personal data with:
- Lenders to whom the client’s application is submitted
- Carefully selected broker partners where beneficial to the client
- Legal, compliance or IT service providers acting on our behalf

We do not sell or rent personal data to third parties.

7. Data Security

All personal data is stored securely on encrypted cloud-based systems. Access is restricted to authorised staff only. Technical and organisational measures are in place to protect data from unauthorised access, loss, misuse, or alteration.

8. Data Retention

We retain personal data for 6 years from the date of application, in line with our regulatory and audit obligations. After this period, data is securely deleted or anonymised.

9. Staff Responsibilities

- All staff receive training on data protection and privacy best practices.
- Only staff with a business need are given access to personal data.
- A total of 6 staff members currently have authorised access to client data.

10. Marketing Communications

We only send email or SMS marketing to individuals who have given explicit consent. Clients may withdraw their consent at any time by contacting us or using the unsubscribe link in any communication.

11. Data Subject Rights

Clients have the right to:
- Access the personal data we hold about them
- Request correction of inaccurate or incomplete data
- Request deletion of data, where appropriate
- Object to or restrict processing
- Withdraw consent for marketing

All requests will be actioned within one month, subject to verification.

12. Contact Information

For any data protection queries or to exercise your rights, please contact:

The Data Protection Officer
GW Padley Property 4 Limited
80 Mount Street
Nottingham
NG1 6HH
Email: rgp@padley.co.uk
Phone: 01780 460186

13. Policy Review

This policy is reviewed annually or upon significant changes to our data processing activities or legal obligations.

© 2025 Lincs Loans. 80 Mount Street, Nottingham NG1 6HH.
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One of our specialists will reply within 24 hours.
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Or call us on 0115 671 4845 (9am - 5pm, Mon - Fri)